Contact information

Last updated: October 17, 2026

We are always happy to hear from you, whether you have a question about your order, feedback on a design or anything else. Here is how to reach us.

1. Customer Support

Email: support@caffeinedept.com
Phone / Text / WhatsApp: +44 7375 593918

We aim to reply as quickly as possible. Messages received on weekends or public holidays are answered on the next business day.

2. Mailing Address

SENKOA LTD
85 Great Portland Street, First Floor
London, W1W 7LT
United Kingdom

Company Registration No.: 14621959
VAT Registration No.: GB437805870

3. Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (UK time)
Saturday – Sunday: Closed

4. Need Help?

If you experience an issue, such as a missing package, a damaged order or anything that is not right, please contact us. We are a small team that cares about your experience, and we will always do our best to make it right.