Shipping policy
Last updated: January 24, 2026
At Caffeine Dept., we're dedicated to delivering your order quickly and carefully, straight from our roastery-inspired workspace to your doorstep, like a fresh cup of coffee delivered right to your hands! ☕📦
📍 Current Shipping Availability
Right now, we're proudly serving customers across the United States, from coast to coast, sea to shining sea! But don't worry if you're tuning in from overseas, we're working hard behind the scenes to bring our products to coffee lovers worldwide. International shipping will be brewing up soon! 🌍
Stay tuned, and we'll let you know the second we start shipping globally. It'll be worth the wait, like that first sip of perfectly brewed coffee!
🕐 Processing Time
Orders are typically processed and shipped within 3–5 business days. Think of it as the time it takes to roast the perfect batch, good things take a little time!
You'll receive an email with tracking information once your order has shipped, so you can follow your package's journey like watching a barista craft your latte. ☕✨
🚀 Delivery Time
Once shipped, your order usually arrives within 3–5 business days. That's faster than you can say "venti iced caramel macchiato with extra whip!"
Please note that delivery times may vary during busy seasons or holidays, kind of like how the coffee shop gets slammed during morning rush hour. We kindly ask for your patience, and remember, we're always here to help if there's an issue with your delivery!
🎁 Free Shipping
We offer FREE SHIPPING on all U.S. orders over +$77.00! That's right, spend a little more, save on shipping, and treat yourself to extra coffee gear. (It's basically like getting a free refill!)
For orders below $77.00, standard shipping rates will apply and will be calculated at checkout. No surprises, just like knowing exactly how much your coffee costs before you order!
💬 A Note from Us
Sometimes shipping carriers experience unexpected delays or don't provide a delivery time slot. (We know, it's frustrating, like waiting for your coffee when you're already running late!) Please don't be upset, we're always here to make it right and keep you happy.
Just reach out if something feels off, and we'll help you track things down faster than a double espresso kicks in. We've got your back! ☕💙
Contact us anytime:
📧 Email: support@caffeinedept.com
📱 Phone / Text / WhatsApp: +44 7375 593918